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Creative Zen 32 GB Portable Media Player (Black)

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Brand: Creative Labs
Category: CE

List Price: ~~$299.99~~
Buy New: $252.96
You Save: $47.03 (16%)

New (6) from $252.96

Rating: 4.0 out of 5 stars

594 reviews
Sales Rank: 1713

Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: Yes
Display Size: 2.5
Size: 32 GB
Shipping Weight (lbs): 0.1
Dimensions (in): 2.2 x 0.4 x 3.3
Warranty: 1 year warranty

MPN: ZEN 32GBBK
Model: ZEN 32GBBK
UPC: 054651156227
EAN: 0054651156227
ASIN: B0012YPMOC

Availability: Usually ships in 1-2 business days

Features:

•	Enjoy all of your media on a device that's about the width of a credit card
•	Watch 120 hours of videos, enjoy up to 8,000 of your favorite songs, or share hundreds of photos with your friends
•	2.5-inch TFT color display with 320 x 240-pixel resolution and support for up to 16.7 million colors
•	Clock and alarm function, volume restriction, eight equalizer settings, and a USB hard drive mode
•	Weighs 2.1 ounces and measures 3.26 x 2.16 x .44 inches (W x H x D)

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•	Griffin PowerBlock Dual Universal Charger for MP3 Players and USB Devices (Black)
•	iHome IHM3P4 Portable Speaker System for iPod and MP3 Players (Pink)
•	iHome IHM4S Portable Speaker Case for iPod and MP3 Players

Similar Items:

•	Creative Screen Protector for Zen (Clear)
•	Creative Hard Plastic Case for Zen (Clear)
•	Creative 3-In-1 Skin Pack for Creative Zen (Red/Blue/Black)
•	Creative Leather Case for Zen (Black)
•	Creative Power Adapter for Zen Players (White)

Editorial Reviews:

Amazon.com Product Description
This credit-card-sized Zen has a stunning 2.5-inch color screen and is perfect for music, videos, and photos. Enjoy up to 8,000 MP3, WMA, or AAC songs; watch up to 120 hours of videos; and share hundreds of photos with your friends. Even expand your portable music, video, or photo collection by adding additional content through the convenient SD memory slot. The Zen player also is available in 2 GB, 4 GB, 8 GB, and 16 GB capacities.

A razor sharp 2.5-inch display makes your photos and videos come to life. See the Zen in detail.

Small size, big features--all in the palm of your hand.

Add even more storage capacity via the SD card slot.

Credit Card-sized Player Supports 16.7 Million Colors
View your album art, videos, and photos on this 2.5-inch razor-sharp TFT display. Your favorite photos will burst to life in 16.7 million colors on the fresh new Zen patented user interface. The TFT display works under sunlight and allows everyone to watch your home videos and vacation slideshows from any angle.

Truly a Multimedia Player
Zen is the first Creative player to support the unprotected AAC format, so you can enjoy all your favorite CD tracks that you've ripped through iTunes software. Zen also supports iTunes Plus tracks from the iTunes store, in addition to MP3 and WMA music tracks. It is also compatible with music subscription services, such as Napster To Go and Rhapsody.

Zen also supports audio books from Audible.com. Download your favorite books to keep everyone entertained on long road trips or download daily news reports every morning and listen to the news during your morning commute.

Watch purchased or rented movies and TV shows from online services like Amazon Unbox. Share home videos. Or load your Tivo To Go recorded movies and TV shows.

Plus, share your collections of latest photos in 16.7 million colors. Instantly turn your slideshows into attention-grabbing multimedia extravaganzas by adding your favorite song to the slideshow.

Expandable Memory
Need more space? Add additional storage capacity with the built-in SD slot and easily play new music, videos or photos on your player. With SD cards to go, carry virtually unlimited amounts of your digital library, anywhere you go.

FM Radio
In between your tunes, use the built-in FM radio to keep yourself up to date with world events, sports scores, or traffic reports. Or tune in to the program airing on the gym's TV while running on the treadmill.

Battery Life
Enjoy up to 30 hours of your songs or 5 hours of video on a single charge--over a full day of music. Or 10 episodes of Scrubs!

What's in the Box
Zen player, earphones, USB 2.0 cable, installation CD, quick start guide.


*A slick user interface makes it a snap to enjoy your media.*

Product Description
Creative Labs introduces the credit card-sized ZEN with a stunning 2.5" color screen for music, video and photos - featuring an expansive 32GB in-built capacity, as well as an SD slot for even more memory. Students, travelers, and professionals seeking a superior, feature rich MP3 player to fit their active lifestyle, this is the MP3 player for you. Listen to your favorite FM stations and save up to 32 presets 2.5 High resolution color TFT display (320 x 240 pixels, 16.7 million color support for photos) Battery Life - Up to 25 hours of continuous audio playback, Up to 5 hours of continuous video playback Audio Playback Format - MP3, WMA, non-protected AAC, WAV and Audible 2,3 and 4 Photo Format - JPEG with transcoding - GIF, TIFF, PNG and BMP Video Playback Format - MJPEG, WMV9 with transcoding - MPEG1 and 2, MPEG4-SP, DivX 4 and 5 and XviD Syncs with and views Microsoft Outlook Contacts, Calendar & Tasks Functions as an external hard drive 8 EQ settings (Acoustic, classical, disco, jazz, new age, pop, rock andvocal) Capture notes on the go with the handy built-in microphone Supports iTunes Plus (unprotected AAC) and music and video subscription services System Requirements - Microsoft Windows XP (Service Pack 2), Microsoft Windows Vista, USB 1.1 port, and 130MB free space Dimensions - Width 3.26 x Height 2.16 x Depth 0.44 Weight - 2.1 ounces

Customer Reviews: Read 589 more reviews...

1 out of 5 stars

Why you shouldn't buy this product December 1, 2008
-=JLK=- (Chester, Virginia USA)
I've owned two previous Creative ZEN media players and they were excellent until Windows Vista came out. Then I found out Creative would not create updated software. My players became obsolete, I literally could not add new songs/books without tracking down an XP computer first. My ONLY choice (according to Creative) was to upgrade to a newer device. I spent $100's on these two devices (20gb and 60gb sized players) and now they sit on my obsolete hardware shelf. I was so upset I didn't even consider another Creative product, instead I went directly to Apple and bought a 160gb IPOD. I do not recommend EVER buying a creative product because they don't support them. I will NEVER buy another creative product no matter how good it is.

2 out of 5 stars

Nice Product but Service is Terrible! December 1, 2008
WhoDunnit Buff (Minnesota)
1 out of 2 found this review helpful

Creative Zen 4 GB Portable Media Player (Black)
We own a 32gb and a 4 gb. The battery in each of them only lasts for an honest 8-10 hours even at low volume and with the backlight set as low as it will go. Their claim of 25 hours is completely false!

We purchased the 4gb Zen 2 mo ago. The SD card slot doesn't recognize any card although the cards work in the 32 gb Zen w/same version software. E-mails to Creative customer service have been exasperating. They completely miss the point of the question/issue, every time, and give answers that make you think you might be dealing with 1. a computer that can't interpret language or 2. a person who does not speak English. This problem wasn't much of a surprise since I experienced the same double talk from customer "service" when I tried to get some questions answered about the 32gb Zen I bought 6 mo. ago. (I only bought it because it was easier to help my spouse adapt to something I already knew how to use.)

Creative's "service" solution for the card problem is for ME to pay to send the product back to them for repair and if it's been more than 3 months, I also get to pay them a $25.00 fee! This doesn't seem like a fair warranty! I wish I had known this before purchase! If this is something that matters to you, you may want to keep looking for a device that is better supported by the company.

5 out of 5 stars

Need a player for audio books? This is the one!! November 29, 2008
C Will (Kansas)
1 out of 1 found this review helpful

I had originally purchased a Microsoft Zune because I thought it would be user-friendly like its other products/programs...WRONG! So, back it went and I did some more research and chose this Creative Zen and I am so very pleased with it!!

PROS:
1. Great price for 16gb
2. Very user-friendly. I was able to add music, videos and pictures without a problem. In fact, when I tried to add a picture to the Zen that was not compatible, the Zen program asked if I wanted it to convert the picture to a compatible format!
3. Zen downloads audio books from my state library website from the get-go...no special downloads needed (unlike Zune)
4. The USB cable is super short -- about 5 inches. At first it bothered me that the Zen dangled from the USB cable while it was charging, but now I like it because I know at a glance which cable is for the Zen among my many USB cables for my digital camera, camcorder, etc., and the Zen is so light that it won't damage the Zen or my computer USB port. ALSO, my cats can't step on the Zen because it's up out of the way.

CONS:
Only one that I've found...the screen protector that comes on the Zen can't be used to protect the screen because it has printing on it, so you really want to purchase one according to other reviewers who said the screen scratches easily. And, I'm going to listen BEFORE the screen gets scratched.

RECOMMENDATION: Purchase a good leather case to protect the unit. I am VERY pleased with the following case that I purchased. It was not sold directly by Amazon but from a vendor (Enforcity), so I had to pay shipping but it was only $2.98. Enforcity mailed it the very next day and I am extremely pleased with it:
Full Flap Leather Case for Creative Zen, Black

I also used Amazon's customer service help line: 1-866-216-1072
because I had several questions about the Creative Zen. The rep was super friendly and answered my questions so that I could make an informed decision. I won't hesitate to use this number in the future when I have questions about products that I am thinking of purchasing.

5 out of 5 stars

Zen 16 GIG - Linux User November 27, 2008
Rice P. White III (Sugar Land, Texas USA)
2 out of 2 found this review helpful

I had a NANO with 2G and that just wasnt' doing it for me, not enough space, but i loved the size of the device. I travel a bunch for work (Planes) and weight is an issue, so I need a device that is small.

Well the ZEN is all that and more, I paid 139 for the 16G version and I love it. I use it with Linux with ZERO issues. If you are thinking about using with Linux you will need Gnomad 2, at least to sync the device. Works great, I am sure there is other SW for linux but this works great. Already had it running since my GF has a JukeBox from Creative.

I am listening to it right now, and will be interested to see how long the battery lasts, the Ipod was OK, but getting worse over time, so I am looking forward to this, plus no stupid connector, just USB. Now I don't have to carry another cord.

Great so far...

1 out of 5 stars

White Screen of Death- No firmware fix forthcoming November 27, 2008
Matthew Boulanger (Missoula, Montana, USA)
1 out of 3 found this review helpful

I wanted to like the Zen. In fact, I did like the bright screen, ability to use an sd card, etc. However, in the last year, it has slowly developed the dreaded "White Screen of Death". At first, I was able to get my screen back by getting a song to play and then putting the unit into hold. Taking it out of hold would restore the screen. Lately, nothing works, I have tried everything- downgrading the firmware, upgrading the firmware, rebooting, resetting- nothing works. It's basically a brick, it's out of warranty, and I can't afford to replace it. Conventional Internet wisdom is that it is caused by a hardware conflict. I don't care what it is- I see no effort on the part of Creative to comprehensively take care of those of us they know they sold a bad player to. All they do on their website is refer you to their customer service system, which if you are like me, will determine that the product is out of warranty and supply you with a link to a page where you can buy a new one. NO WAY! I'll buy something that is better supported by its manufacturer next time, shove this thing in a drawer and pray for Rockbox, Don't take a chance that yours will develop this problem- take my advice and return it now while you still can.

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